Setup, maintenance or repair, we are available 7 days a week & off-hours to address any and all technology related problems you or your business contend with.  Whether you need to install a router, upgrade memory in a computer, diagnose a network problem or setup a printer, our technicians work efficiently to resolve the problem as fast as possible.  In fact, 80% of our services are completed within one hour, which means less time spent fixing equipment and more time using it.  We can also perform routine maintenance on systems to proactively prevent trouble before it happens.  We have worked with all sorts of businesses throughout the years and have the knowledge and experience needed to complete the job.

If you have an internet connection we can expediently cater to resolving a multitude of tasks remotely.  Some of the services which can be performed are system tune-ups, software installation, virus removal, application troubleshooting, system updates and even setup a printer or digital camera.  Not only does remote support allow quick resolve to a variety of problems, it also is cost-effective since lengthy tasks such as disk defragmentation, virus scans, and file transfers can be set into motion then be left to complete without the need to bill for time spent on-site by a technician.  It is also helpful as the user can monitor our troubleshooting steps as they are conducted to learn how to operate applications and maintain their own computer.

We will not only remove the viruses & spyware hijacking your computer, but also try to prevent future infection of your computers & network with proactive security measures.  These measures include installation of anti-virus programs, firewalls, and immunization of your operating system with security updates.  In addition; workstations can be variably limited to prevent users from installing compromising software which cost companies down-time & repair fees.  Public-use computers can be locked down even further to prevent any and all changes.  Our technicians will also provide you with helpful insight to prevent you from acquiring a virus again.

Wired & wireless, home, office or warehouse, our network services are complete & effective in interconnecting all your computers & networkable devices to the internet & each other.  We have extensive experience setting up & securing consumer, business & enterprise grade routers, switches, firewalls, wireless access points, print servers, and more.  Setup a wireless mesh network to extend your network throughout any location, indoors or outdoors.  Our network cabling services are extensive regardless if it is Ethernet, fiber optic or standard copper phone wiring and will deliver discreet & reliable connectivity without compromising performance.

Guarantee the efficiency, redundancy & interoperability of your workforce with a professionally configured server.   We have years of experience with setup, maintenance & repair of servers across all platforms.  Our servers allow you to share files, manage users, exchange e-mail, and integrate your mobile device seamlessly with calendars, tasks & address books.  Having a server can allow your business to manage, secure & integrate all the users & devices on your network as well as centralize & log data exchanged between them.   We tailor the hardware & software based on the number of users, required functionality, necessary capacity & allow for upward compatibility.

A properly implemented backup system saves not only vital data but the cost needed to recover a failed system & down time experienced by the user.  Consumers can benefit from simple software solutions that can image computers onto an external hard drive.  Advanced users & businesses can benefit from setup of mirrored drive arrays (RAID) & on-premise dedicated back up servers with unlimited data retention options.  Our hosted off-site back up service transmits your data to a remote server at a TIA-942 compliant data center securely over the internet via an encrypted TLS/SSL connection that meets FINRA & HIPAA compliance.

Data recovery services can help users who haven’t taken advantage of our backup services in retrieving documents, photos, media & other lost data that has been accidentally/maliciously deleted or caused by hard drive failure.  We also can recover from flash memory, CD, DVD & more.  If detected early, data recovery costs significantly less than if the device needs to be sent to a clean-room.  Early detection signs are sluggish startup times, “SMART” or “Blue Screen” error’s or an audible clicking or grinding noise emanating from the PC.  Diagnosis for many systems can also be performed with simple instruction over the phone to address a potential situation immediately.

Our voice-over-IP services unify & centralize the way your business handles telecommunications.  With advanced services such as: Find Me/Follow Me; automated attendant; IVR (Interactive Voice Response); call-parking & conference calling, you are always within reach.  Dependant on existing infrastructure, number of users & required features, we will provide you with the best choices for hosted or on-premise phone systems that will cost significantly less in equipment & service charges over a traditional phone system.  Voice-over-IP can be driven by plain-old-telephone lines to provide the same reliability as traditional analog phone systems without compromising or relying on internet speed.

In this modern age, seamless communication is essential to any business.  With our mobile integration services we can assist in getting your Blackberry, iPhone or other Smartphone device synchronizing with your e-mail, contacts, calendar, tasks, and notes.  This not only serves as a backup mechanism for vital data you store and manage on your phone but, also allows you to organize and modify information wherever you are.

Our patient and friendly tutors can help you learn how to use your computer and equipment at your pace.  Windows or Mac, we will guide you through use of your operating system, web browser and the various applications you need to use.  Learn to send & receive e-mail, copy & paste text, transfer files and download media.